Let's face it: Modern air travel can sometimes be a nightmare. More people are booking commercial flights than ever. The industry is competitive, but many airlines are experiencing declining customer counts due to service issues, disruptions and all-around bad flyer experiences. So what can airlines do to see improvements?
From investing in hybrid commercial planes to switching up the onboard experience, here are a few ideas that could make a difference.
Offering New Levels of Service
Most people fly economy. Those lucky enough to pay for first or business class often have to shell out thousands for a decent flying experience. It's not something that the average traveler can afford.
Imagine if there was a better middle ground to bridge the gap between service tiers. Many argue that the differences between economy and first class are extreme. You either pay exorbitant prices or suffer with cramped legroom, awful food and few entertainment options. Investing in new service tiers could open up more opportunities for travelers looking to spend more without going straight to business or first class.
Communicate When Issues Arise
How often have you had to wait for a delayed flight with no information? It's surprisingly common. Many airlines will delay flights for relatively minor issues. That's okay, as most travelers rather stay safe than take risks.
But one issue many flyers have is a need for more communication from airport staff. Those on-the-ground teams working with frustrated flyers rarely know what's happening or have the insight to provide updates. It makes it difficult for them to appease irate flyers, making an already frustrating experience worse.
Invest in New Technologies
Commercial aviation continues to evolve, but many airlines are too slow to adopt new technologies that could push the industry further. Travelers are still moving through the same air corridors, flying between hubs on planes that harm the environment. With so many travelers being conscious of their impact on the environment and the time it takes to get from point A to point B, it's time to start thinking outside the box.
Exciting new concepts for hybrid commercial planes can take airlines to new heights. The aircraft of the future is a more eco-friendly alternative to traditional planes while opening the doors to better and more efficient service.
Author Resource:-
Jeson Clarke is providing info about sustainable aircraft making for air travel faster, smoother and more affordable than ever. You can find his thoughts at passenger plane blog.